Microsoft Readies Major Update to Dynamics CRM

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Next-Gen Super Bots Built To Enhance Customer Communications

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Coveo Report Reveals AI Search Enriches Customer Engagement

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https://www.crmbuyer.com/story/surefront-unified-toolkit-modernizes-crm-and-retail-management-177319.html

Surefront Unified Toolkit Modernizes CRM and Retail Management

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Beyond the Cart: UX Hits and Misses Can Make or Break a Virtual Storefront

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Morphing Demographics Require Imaginative PR Strategies

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https://www.crmbuyer.com/story/how-to-leverage-gen-ai-without-losing-the-corporate-shirt-179123.html

How To Leverage Gen AI Without Losing the Corporate Shirt

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To Deploy a Better CRM With AI, Keep Humans on the Help Desk

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https://www.crmbuyer.com/story/retailers-turn-to-ai-for-holiday-shopping-season-success-178102.html

Retailers Turn to AI for Holiday Shopping Season Success

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https://www.crmbuyer.com/story/bigeyes-dependency-driven-monitoring-boosts-reliability-of-crm-data-177279.html

Bigeye’s Dependency-Driven Monitoring Boosts Reliability of CRM Data