Two years ago or so, a handful of upstart companies entered the CRM market offering open source technologies designed specifically for this space. At the time, open source CRM was neither mature nor relevant enough to corporate deployment needs to make much of a dent in the CRM space. Fast forward t...
A number of CRM vendors have released mobile applications in recent weeks -- anecdotal evidence suggesting that the category is on an upswing. Although this technology has been relatively stagnant since its inception, there have been recent indications of a resurgence. At the end of last year, for i...
Microsoft and SugarCRM will team up to enhance interoperability between Microsoft Windows Server and SugarCRM products so users can take better advantage of the simplified administration available on the Windows platform. The companies made the announcement Tuesday at the Open Source Business Confer...
SplendidCRM, formed in November 2005, is getting set to enter the increasingly crowded open-source CRM marketplace. It released a second beta version of SplendidCRM 1.0, an application licensed, in part, under the SugarCRM Public License. It plans to offer this version -- give or take a few tweaks -...
Microsoft has posted sample code and technical guidance for an internal project it has been working on for more than a year that integrates Outlook with Siebel CRM using Visual Studio tools in Office. More of an approach than a product or even a complete code, Project Elixir has been watched closely...
SugarCRM, developer of Sugar Sales commercial open source customer relationship management (CRM) application built on pure LAMP (Linux, Apache, MySQL, PHP) environments, has the release of Sugar Sales Professional. Incorporating Sugar Sales 1.5, a new distribution that also debuted last Thursday, Su...
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Overhyped and sometimes out of touch
Polarizing figure causing more harm than good
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Retailers Turn to AI for Holiday Shopping Season Success
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Bigeye’s Dependency-Driven Monitoring Boosts Reliability of CRM Data
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