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Digital transformation has left hardly any industry unshaken. In broadcasting, it's safe to say that it has transformed completely the way we create, deliver and consume content. Undoubtedly, the most noticeable change lies in the shift toward the OTT format. Traditional TV now plays second fiddle: ...

Samsung's first-generation foldable phone isn't expected until later this month, but reports of a second-generation device to be released in early 2020 already have started appearing online. The next-generation model is rumored to be a luxury phone that folds into a square. Already dubbed the "Galax...

So now Oracle is appealing the Pentagon's award to Amazon of its $10 billion JEDI contract to provide cloud computing solutions. "The Court of Federal Claims opinion in the JEDI bid protest describes the JEDI procurement as unlawful, notwithstanding dismissal of the protest solely on the legal techn...

Apple has suspended audits of consumer interactions with Siri, and undertaken a review of practices and policies related to the voice assistant. Before suspending grading, the process involved reviewing a small sample of audio and computer-generated transcripts from Siri requests to measure how well...

Google's recent announcement of Privacy Sandbox -- an initiative to develop a set of open standards geared toward fundamental enhancements of privacy on the Web -- has stirred up a controversy. Blocking cookies is not a good idea for a number of reasons, and standardization of such efforts is needed...

From e-commerce to banking applications to healthcare systems -- and everything in between -- if it's digital, users expect it to work at every interaction, and on every possible platform and operating system. However, despite the need to provide a digital experience that delights, research suggests...

There is no data showing how many people actually read through click agreements, terms of service and privacy policies before clicking the alluring "accept" button. However, there's research that indicates fewer than 1 percent of people report taking the time to review online terms. Most folks cons...

Salesforce continues to grow, albeit a little slower than in prior quarters. At least that's my reading of a $4.0 billion quarter that's 22 percent better than the same quarter a year ago. I am used to seeing growth percentages in the high 20s but I am not concerned about a slowdown. I don't know if...

Contemporary e-commerce means selling through a variety of channels beyond traditional company-owned websites -- including a plethora of social media, mobile and other platforms. Multichannel selling quickly has become the norm, and consumers increasingly expect to be able to shop wherever they happ...

They say that the key to good security is constant vigilance. As a practical matter, this means that it's important for security and network pros to pay attention to two things: changes in the threat landscape, so they can be on the alert for how their systems might be attacked; and changes and deve...

Facebook has announced the release of Off-Facebook Activity, a tool that will let members see which apps and websites supply information about their online activity, and clear that information from their Facebook accounts if they wish. It will roll out initially to members in Ireland, South Korea an...

The business-to-consumer shopper experience has undergone a seismic shift in the past few years, thanks in large part to new technology. Improved personalization enables consumers faced with a vast field of purchase options to select the brand that best meets their needs and desires. Business-to-bus...

The $11 billion export component of the business American companies do with Chinese electronics giant Huawei is safe for at least 90 days. The U.S. Commerce Department has extended the Temporary General License for Huawei and its non-U.S. affiliates to buy goods from American companies. The license ...

Many online businesses rely on Black Friday and Cyber Monday to drive their profit margins. During this four-day period, retailers will see traffic on their site skyrocket. How can retailers make sure their sites are robust and won't fail during this critical period? The answer lies in the applicati...