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Paradoxical tensions among consumers are making their behavior unpredictable and baffling many sellers, according to a report released Monday by a global strategy and management consulting firm ...

Risk management in many organizations is mired in a framework that can't keep pace with the challenges that most enterprise risk teams face. It needs to be modernized ...

Package thieves snatched US$12 billion in goods this year, according to a report released Tuesday by Security.org ...

Despite increased spending by many businesses, 2025 looks like a lackluster year for customer experience (CX) quality, according to Forrester Research ...

Search engines using artificial intelligence could harmfully disrupt the digital economy, warns a researcher at Harvard's Berkman Klein Center ...

Meta is reportedly working on an AI-powered search engine that will crawl the web for information, a move that could disrupt how advertising is sold online ...

Fast, secure, reliable connectivity is now an expectation at multifamily residences, according to a report released Monday by market research and consulting company Parks Associates and Xfinity Communities ...

The gurus at Gartner released their list of top 10 strategic technology trends to watch in 2025 on Monday -- a list heavily influenced by artificial intelligence ...

Deception is critical to the malevolent activity of Black Hat hackers, but, as Microsoft recently showed, it can also be a powerful weapon against those hackers ...

Market watchers may not agree on how much smartphone shipments grew in this year's third calendar quarter, but they do agree on one thing: the market is emerging from its post-pandemic doldrums ...

Apple's pricey Vision Pro augmented reality/virtual reality (AR/VR) headset hasn't been a magnet for developers ...

The streaming television industry has been accused of operating a massive data-driven surveillance apparatus that is transforming TVs into sophisticated monitoring, tracking, and targeting devices ...

A gaming platform is warning parents about gaming scams aimed at children ...

A new privacy report ranking the top 15 social media platforms found Reddit and Snapchat as the least intrusive on their users' privacy. At the other end of the spectrum were Meta products Facebook, Messenger and Instagram ...

The 2024 holiday shopping season won't be the best for retailers. Not only is the Thanksgiving to Christmas window narrower than usual, but market watchers are predicting limp sales growth for the period ...

Touting a product's AI capabilities may sound like a good idea to marketers, but it's a buzzkill for many consumers ...

While the technology behind AI-powered chatbots quickly captured the public imagination, an even more powerful application of generative artificial intelligence has been creating a buzz among business leaders. It's called agentic AI ...

Inflation is causing many consumers to pass on upgrading to a new cell phone this year, according to a survey conducted by an online personal finance platform ...

Apple's flavor of generative artificial intelligence, called Apple Intelligence, was laced throughout its latest watch, AirPods, and phone offerings, announced at its "Glowtime" event on Monday ...

Attempts to protect children's safety in the two-dimensional realm of online social media could adversely impact the 3D world of augmented and virtual reality, according to a report released Tuesday by a Washington, D.C., technology think tank ...