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Results 1-2 of 2 for Derek Featherstone
EXPERT ADVICE

What People With Disabilities Want Etailers to Know About Their Online Shopping Experience
  • By Derek Featherstone
  • Dec 22, 2018
  • CRM Buyer
  • 1786 Words

Many shoppers would be just fine if they could never set foot in a retail store again. After all, everything is available online: books, groceries, pizza, household necessities, even big-ticket items like mattresses and cars. However, according to the United Nations, 15 percent of people worldwide have a disability that affects their daily lives, and many retailers are unaware that their websites are not always accessible to them...

EXPERT ADVICE

10 Things People With Disabilities Wish Online Retailers Knew
  • By Derek Featherstone
  • Sep 20, 2018
  • E-Commerce Times
  • 1751 Words

Many shoppers would be just fine if they could never set foot in a retail store again. After all, everything is available online: books, groceries, pizza, household necessities, and even big-ticket items like mattresses and cars. However, 15 percent of people worldwide have a disability that affects their daily life, according to the United Nations, and many retailers are unaware that their websites are not always accessible to them...

How does your holiday shopping budget this year compare to last year?
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