The enterprise IT environment is complex. Many systems, technologies, and practices that were developed at various times coexist in the same world. With expectations for technological advancements at their peak, we're tasked with enabling these systems to work together harmoniously to support the continuous sharing of information ...
Does your customer relationship management strategy have what it takes to reach Generation Y? It's estimated that by 2021, an additional US$394 billion in revenue could be gained from artificial intelligence adoption in CRM activities in the U.S. ...