- Welcome Guest
- Sign In
As the holiday shopping season starts its last leg today, online merchants are smiling and offline retailers are preparing for the annual Saturday surge ...
If handheld computers survive the onslaught on their market by mobile phones with their panoply of features that seem to multiply on a daily basis, it will be in large part, ironically, to their wireless capabilities ...
Online holiday sales are on a pace to crack US$26 billion this year -- an 18 percent leap over last year, according to JupiterResearch in New York City ...
Listen. Do you hear that yowling?No. That's not your neighbor's cat in heat. It's mainstream computer makers taking a gander at the latest margin figures on PCs ...
Threats from malware -- viruses, worms, Trojans, spyware and such -- climbed 48 percent in 2005, compared to the previous year, according to the annual Sophos Security Threat Management Report ...
In recent days Massachusetts has softened its tough stance on what file formats it will store its documents in -- a stance that placed it squarely at loggerheads with Microsoft -- but, according to one state legislator, the software giant should not start breathing easy yet ...
High oil prices. Natural disasters. Slumping economy. Pink slip epidemics. None of that appeared to bother shoppers as they stormed Web outlets on the day after Thanksgiving, the day that's become known as Black Friday ...
Electronic information has its advantages over paper, but it has its share of snags, too. One of them is finding saved items ...
Sloth can be a deadly sin, or at least a potentially litigious one, and the rise of blogging on the Internet has peaked concern about this pitfall ...
Some 72 percent of the businesses evaluated by a Boston-based research firm scored poorly on their policies for re-using their customers' personal data for marketing purposes, but the researchers maintain that more companies are sensitive to privacy issues than ever before and are acting on that awareness ...
One in every 74 e-mail messages on the Internet yesterday carried a new strain of the Sober virus, estimates one security analyst ...
The software universe is teeming with programs for creating slideshows from digital images. Many of these applications fulfill their appointed task very well. But one snag for me when creating slideshows has been their file size ...
What began as a promising way to protect CDs from piracy has become a public relations nightmare for Sony BMG Entertainment and its digital rights management (DRM) partners, First 4 Internet (F4I) and SunnComm ...
Use of Web-based e-mail is on the rise and online marketers should be wary about it ...
Podcasting changed the face of audio on the Web and now it's altering the face of hosting, too ...
Less than half the consumers using the Internet feel safe shopping online, according to a survey expected to be released today by Symantec, a maker of anti-virus and security software ...
The United States Supreme Court dealt online file sharing a body blow in June when it ruled that makers of peer-to-peer (P2P) software could be held liable for illegitimate uses of their applications. Since that decision was handed down in MGM v. Grokster, the P2P world has been floundering, bobbing in a sea of uncertainty over its future prospects...
There aren't many tech outfits that can rival Apple Computer when it comes to industrial design, but in the keyboard department, there's one company that can give the Cupertino crew a run for their money ...
As the potential of that indefinitely defined technology called Web 2.0 becomes more and more apparent, new applications seem to be appearing on an almost daily basis ...
Their numbers may not jibe but two prominent research firms agree on one thing: the holidays will be merry for online retailers ...
https://www.crmbuyer.com/wp-content/uploads/sites/4/2024/07/contact-center-agents.jpg
https://www.crmbuyer.com/story/for-crm-ai-advances-more-than-just-contact-center-marketing-goals-177340.html
For CRM, AI Advances More Than Just Contact Center, Marketing Goals
https://www.crmbuyer.com/wp-content/uploads/sites/4/2021/07/online-shopper.jpg
https://www.crmbuyer.com/story/coveo-report-reveals-ai-search-enriches-customer-engagement-177337.html
https://www.crmbuyer.com/wp-content/uploads/sites/4/2024/06/innovative-development.jpg
https://www.crmbuyer.com/story/surefront-unified-toolkit-modernizes-crm-and-retail-management-177319.html
Surefront Unified Toolkit Modernizes CRM and Retail Management
https://www.crmbuyer.com/wp-content/uploads/sites/4/2024/04/marketing-creators.jpg
https://www.crmbuyer.com/story/beyond-the-cart-ux-hits-and-misses-can-make-or-break-a-virtual-storefront-177960.html
Beyond the Cart: UX Hits and Misses Can Make or Break a Virtual Storefront
https://www.crmbuyer.com/wp-content/uploads/sites/4/2024/11/internet-user.jpg
https://www.crmbuyer.com/story/paradoxical-behavior-makes-consumers-unpredictable-report-178143.html
https://www.crmbuyer.com/wp-content/uploads/sites/4/2024/04/AI-robot-in-business.jpg
https://www.crmbuyer.com/story/how-to-leverage-gen-ai-without-losing-the-corporate-shirt-179123.html
https://www.crmbuyer.com/wp-content/uploads/sites/4/2024/05/call-center-help-desk.jpg
https://www.crmbuyer.com/story/to-deploy-a-better-crm-with-ai-keep-humans-on-the-help-desk-177316.html
To Deploy a Better CRM With AI, Keep Humans on the Help Desk
https://www.crmbuyer.com/wp-content/uploads/sites/4/2024/09/AI-gift-shopping.jpg
https://www.crmbuyer.com/story/retailers-turn-to-ai-for-holiday-shopping-season-success-178102.html
https://www.crmbuyer.com/wp-content/uploads/sites/4/2023/08/AI-circuit.jpg
https://www.crmbuyer.com/story/callrail-expands-ai-to-supercharge-crm-lead-intelligence-integration-177339.html
CallRail Expands AI To Supercharge CRM Lead Intelligence Integration