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A bane of shutterbugs everywhere is the question of what to do with their photos after shooting them ...

Call centers for PC companies placed dead last in customer satisfaction in a survey released Tuesday by an international consulting group ...

Banks looking to increase opportunities to cross-sell products to their online customers will turn in the coming years to Web-based personal finance management tools to do so, according to a research report released Tuesday ...

If there's one thing Windows users share -- other than their conflicted emotions toward Microsoft -- it's an insatiable yearning to boost the performance of their computers ...

Worldwide revenues from standalone open source software will reach US$5.8 billion by 2011, according to a report released last week by IDC ...

Video rental purveyor Netflix and TV shopping channel QVC led a customer satisfaction index of the top 100 online retailers released Friday by ForeSee Results, of Ann Arbor, Mich ...

As the market for online banking matures, competition is heating up for a group of consumers no longer loyal to their primary financial institution ...

A new installment of Mozilla's sterling e-mail program, Thunderbird, has been released, and while this new variant doesn't blow the doors off its predecessor, version 1.5, it has some tantalizing enhancements that spurred me to upgrade to the new edition without hesitation ...

Social networking Web sites such as MySpace and Facebook provide a means for people to share their lives with others, but are these sites turning their subscribers' free content into economic gain -- a new form of sharecropping? ...

Social networking is popular on the Web. So is shopping. Imagine, then, the potential of Net shops that combine the two into a package called "social shopping." ...

Hard-core gadgeteers never need a rationalization to buy a new piece of hardware, but for those who need at least a tissue of temperance whenseeking new tech, the introduction of Microsoft's new operating system,Vista, is an invitation to splurge ...

A tiff between the world's largest chipmaker and an organization selling low-priced laptops to the developing world will ultimately benefit poor kids, according to one tech aid expert ...

With e-mail's value as a malware delivery agent on the decline, writers of malicious software have boosted their efforts to infect Web sites with their nasty payloads ...

Consumer electronics will become an exploding market over the next six years for chipmakers who incorporate security features into their silicon, according to a research report released last week ...

Tightening controls over distribution of commercial satellite photos may not be in the best interest of the nation, according to academic and industry experts on the subject ...

For years now, Microsoft Word has become synonymous with word processing. Nevertheless, the folks in Redmond, Wash., with the latest release of their word cruncher, have shown they're unafraid to take a daring turn with the program ...

For most newspapers, there's a clear line of demarcation between their print and Web operations. Although that line gets fuzzier and fuzzier every day, nowhere has it gotten fuzzier than at BostonNow ...

A picture may be worth a thousand words, but a mind map may be worth many more. That's because a mind map combines both the power of a picture with the suggestion of words ...

Broadband providers have been pushing so-called triple play offerings as a means to fatten their coffers, but those services are also contributing to increasing support costs and drooping customer satisfaction ...

Adobe Systems created a media tsunami earlier this month when it released its Creative Suite 3, a two-year project designed to roll all the company's formidable software packages for creative types into an integrated monolith. Needless to say, since the package costs more than US$1,000, it isn't something for tinkerers. Given my experience with Adobe's software, there would be much fun in tinkering with the suite in the first place...