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"The only certain thing is that the telecom landscape in a few years will look very different than it does now," industry analyst Jeff Kagan told the E-Commerce Times The dual-mode wireless world offers another wrinkle on those changes and potentially another threat to legacy ...

Telecom analyst Jeff Kagan said wireless carriers recognize the need to be more efficient at selling their services, whether it's basic voice calling or the burgeoning menu of m-commerce -- from access to digital music and video to social networking services -- that is being readied ahead of 3G network availability...

"Consumers expect to pick up the telephone and get a dial tone, even if the power is out, and they expect emergency calls to go where they're supposed to," telecom industry analyst Jeff Kagan told the E-Commerce Times While early adopters have flocked to VoIP in its early form...

Telecom analyst Jeff Kagan said the cell market might well be slowing down, but that any dip would likely be followed by another wave of sales growth "Wireless is one of the key trends of the future and is not going away," Kagan told the E-Commerce Times. "But we are still ear...

Independent telecom analyst Jeff Kagan said Skype, like U.S.-based Vonage, has been impressive in its growth pattern in that it has convinced millions of users to try out its software, many of them before the technology was getting much mainstream attention Collision Course...

Telecom analyst Jeff Kagan said carriers are now increasingly enthusiastic about gaming as a revenue stream. He and other analysts say carriers recognize the need to diversify revenue streams amid pricing pressure and slowing growth of wireless subscriptions "Various types of ...

Independent telecom analyst Jeff Kagan told the E-Commerce Times that the debate will likely linger as will other details about how to mesh the VoIP industry with the traditional phone world Finding Out Too Late...

"You can look at Verizon and see the changes that are reshaping the industry," independent telecom analyst Jeff Kagan told the E-Commerce Times. "It's quickly becoming a full-service communications company that offers every type of communication service." Kagan and other analy...

Whether it's at home or at WiFi hotspots, the arrival of wireless VoIP would have enormous competitive implications, independent telecom analyst Jeff Kagan told the E-Commerce Times Home users accustomed to wireless phones would no longer be tethered to their computers, while ...

Independent telecom analyst Jeff Kagan told the E-Commerce Times that some companies might struggle with the slowing growth, especially since some handset makers, such as Sony Ericsson, have struggled to grow profits and sales even amid the boom in the industry "The wireless i...

"Carriers are going to be looking for ways to enhance their revenue," independent telecom analyst Jeff Kagan told the E-Commerce Times. "We've already seen how that leads to cable and telcos converging on the same spot in home entertainment and communication services." Fun and...

Independent telecom analyst Jeff Kagan told the E-Commerce Times that MCI has done what investors wanted -- by stringing out the process, it has added nearly $2 billion to the bottom line of the lower offer now on the table "There comes a point where the uncertainty starts to ...

Independent telecom analyst Jeff Kagan said consumers will take note as more well-known companies enter the VoIP fray. While early mover startups such as Vonage and Skype have made respectable inroads -- with Vonage passing the 500,000 customer mark earlier this year and Skype recently saying it had passed the 100 million mark for downloads of its free-Web-calling software -- the arrival of large telecoms will unlock the value of VoIP as part of a larger bundle of services...

Independent telecom analyst Jeff Kagan told the E-Commerce Times that the move into VoIP is "a great idea" for AOL and one that could help them gain subscription revenue and overcome the public perception of them as mainly a dial-up provider "But I don't believe it will impact...

"Consumers will go slowly at first, keeping their landlines to hedge against bad or unreliable service," independent telecom analyst Jeff Kagan told the E-Commerce Times. "But there's no question the trend is toward more adoption as time goes on, particularly with the arrival of the big carriers."

"VoIP providers learn from early adopters and are able to help grow their customer base as a result," independent telecom analyst Jeff Kagan told the E-Commerce Times Hurdles remain, though, including issues surrounding emergency calls -- there is no enhanced-911 option for th...

"The most logical thing for MCI to do all along was to let things play out a while and see if they couldn't get a higher bid, which it appears they've done," telecom industry analyst Jeff Kagan told the E-Commerce Times Verizon was not seen overpaying for MCI, since the compan...

Independent telecom analyst Jeff Kagan told the E-Commerce Times that the ruling was expected given the FCC's view of the competitive landscape and the argument from the Baby Bells that they were being asked to compete with cable companies who are not subjected to the same requirements that they open their lines up to competitors...

"Wireless phones are becoming more than just phones, they are becoming the third-screen outside of the computer and the television," independent telecom analyst Jeff Kagan told the E-Commerce Times Kagan said Verizon's V CAST streaming video services "truly are impressive" and...

"VoIP will take a while for mainstream adoption," independent telecom analyst Jeff Kagan told the E-Commerce Times. "First, people will use it as backup and then they'll start to drop their traditional service. It won't be an overnight change." ...