- Welcome Guest
- Sign In
The recent US$15 million settlement betweenChoicePoint and theFederal Trade Commission (FTC) signals regulators have cranked up the heat on companies that allow personal customer data in their possession fall victim to breach or exposure ...
In a move that underscores the growing importance of apparel as an online retail category, Amazon.com said it would buy Shopbop.com, a site specializing in designer clothing and accessories ...
Continuing an aggressive building program aimed at helping it meet increased demand for a variety of its processors, Intel said it would spend US$300 million to build the first semiconductor testing and assembly facility in Vietnam ...
Auction giant eBay is hitting back at a British magazine's assertion that the site has become a hotbed for various types of fraud ...
The U.S. Justice Department is arguing that Google's privacy concerns are not reason enough for it to withhold search records being sought by investigators, likely setting the stage for a court battle over the data ...
The federal judge weighing whether to grant an injunction that could lead to the shutdown or alteration of Research In Motion's BlackBerry mobile e-mail service ended a hearing Friday without making a ruling ...
Mobile equipment maker Ericsson filed patent infringement suits Friday against Samsung, saying its rival was using a variety of its technologies without authorization ...
Rupert Murdoch'sNews Corp. on Wednesday unveiled My Network TV, a stripped-down, prime-time only network that will feed racy shows to the WB and UPN stations, which are set to merge ...
Research In Motion continued to score victories at the U.S. Patent and Trademark Office this week, with another disputed patent held by NTP ruled to be invalid -- but the BlackBerry service faces a critical courtroom showdown on Friday ...
Sprint Nextel posted sharply lower profits in its first full quarter as a merged company, saying the cost of combining the wireless powerhouse with the traditional long-distance company kept profits down even while the company added subscribers ...
Depending upon who you ask, click fraud -- the practice of triggering pay-per-click fees by clicking on an advertising link with dishonest motives -- is either a minor nuisance for the search industry or a huge risk to one of the fastest-growing segments of the Web business ...
Online retailers and service providers improved their customer satisfaction ratings during 2005 and Web-based retailers continued to do a better job of making buyers happy than their off-line counterparts, according to a new report ...
Sony's highly anticipated PlayStation 3 gaming console may not reach the market on schedule, an analyst firm says, leading to speculation that the company could lose ground in the video game war brewing among Sony, Nintendo and Microsoft ...
In the never-ending quest to differentiate themselves from competitors, online retailers often turn to content to set themselves apart and enhance the quality of their Web contact with customers and would-be customers ...
Sirius Satellite Radio's fourth quarter sales more than tripled over the previous year, beating analyst estimates, despite higher quarterly losses tied to heavy promotional efforts aimed at boosting its subscriber base, the company reported ...
Continuing its lengthy acquisition spree, Oracle said it would buy Sweden-based HotSip, a provider of communications applications that work on Internet-protocol networks ...
Microsoft rolled out a beta version of Office Live, the first step in what is seen as an important foray for the company into the Web-delivered services and software arena ...
Several major U.S.-based Internet firms were called before Congress to discuss their role in censoring Web content in China, a key growth market for the companies, which say they have to abide by local rules ...
Leading mobile phone handset maker Nokia said it would create a joint venture with Japanese consumer electronics producer Sanyo in a bid to better reach key markets, especially the United States ...
Technology consultancyBearingPoint will launch a search solutions practice -- believed to be the first of its kind -- and will work withGoogle Enterprise to deliver search solutions that drill deeper into corporate data ...
https://www.crmbuyer.com/wp-content/uploads/sites/4/2024/07/contact-center-agents.jpg
https://www.crmbuyer.com/story/for-crm-ai-advances-more-than-just-contact-center-marketing-goals-177340.html
For CRM, AI Advances More Than Just Contact Center, Marketing Goals
https://www.crmbuyer.com/wp-content/uploads/sites/4/2021/07/online-shopper.jpg
https://www.crmbuyer.com/story/coveo-report-reveals-ai-search-enriches-customer-engagement-177337.html
https://www.crmbuyer.com/wp-content/uploads/sites/4/2024/06/innovative-development.jpg
https://www.crmbuyer.com/story/surefront-unified-toolkit-modernizes-crm-and-retail-management-177319.html
Surefront Unified Toolkit Modernizes CRM and Retail Management
https://www.crmbuyer.com/wp-content/uploads/sites/4/2024/04/marketing-creators.jpg
https://www.crmbuyer.com/story/beyond-the-cart-ux-hits-and-misses-can-make-or-break-a-virtual-storefront-177960.html
Beyond the Cart: UX Hits and Misses Can Make or Break a Virtual Storefront
https://www.crmbuyer.com/wp-content/uploads/sites/4/2024/11/internet-user.jpg
https://www.crmbuyer.com/story/paradoxical-behavior-makes-consumers-unpredictable-report-178143.html
https://www.crmbuyer.com/wp-content/uploads/sites/4/2024/04/AI-robot-in-business.jpg
https://www.crmbuyer.com/story/how-to-leverage-gen-ai-without-losing-the-corporate-shirt-179123.html
https://www.crmbuyer.com/wp-content/uploads/sites/4/2024/05/call-center-help-desk.jpg
https://www.crmbuyer.com/story/to-deploy-a-better-crm-with-ai-keep-humans-on-the-help-desk-177316.html
To Deploy a Better CRM With AI, Keep Humans on the Help Desk
https://www.crmbuyer.com/wp-content/uploads/sites/4/2024/09/AI-gift-shopping.jpg
https://www.crmbuyer.com/story/retailers-turn-to-ai-for-holiday-shopping-season-success-178102.html
https://www.crmbuyer.com/wp-content/uploads/sites/4/2023/08/AI-circuit.jpg
https://www.crmbuyer.com/story/callrail-expands-ai-to-supercharge-crm-lead-intelligence-integration-177339.html
CallRail Expands AI To Supercharge CRM Lead Intelligence Integration