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Indeed, "Skype is growing in popularity," telecom and wireless analyst Jeff Kagan agreed. "Customers can either pay a higher per-call rate or a lower subscription rate if they make enough calls to cover the cost." The current expansion into other countries is part of Skype's c...

In general, mobile operating systems represent "one of the wild frontiers," telecom and wireless analyst Jeff Kagan pointed out. "Many are trying to win the customer, but few are succeeding." Microsoft has "enormous potential," but it's "falling very short because it is just t...

Even if customers have to pay just a penny more for the technology, "I can't imagine anyone will use it," telecom and wireless analyst Jeff Kagan agreed "If we have an attack, all of a sudden everyone will interested," Kagan predicted. "Until then, it will be a niche."

Consumers might not yet be ready for mass adoption of the format so soon after stepping up to fancy high-definition sets, noted Jeff Kagan, an independent industry analyst who tracks cable and IP TV technology "The question is how much will this cost," he told the E-Commerce T...

Of course, "every slugger swings and misses plenty," telecom and wireless analyst Jeff Kagan told LinuxInsider. "They just hit home runs more often than others." The Nexus One is "not the blowout success we expected from Google," Kagan added. "It is not an instant success like...

Of course, "every slugger swings and misses plenty," telecom and wireless analyst Jeff Kagan told LinuxInsider. "They just hit home runs more often than others." The Nexus One is "not the blowout success we expected from Google," Kagan added. "It is not an instant success like...

Indeed, "this is part of the transformation of wireless toward smartphones everywhere," telecom and wireless analyst Jeff Kagan told LinuxInsider A few years ago, people had to pay $400 to $600 for a phone that did so much more than a regular cellphone could do, Kagan explaine...

Indeed, "this is part of the transformation of wireless toward smartphones everywhere," telecom and wireless analyst Jeff Kagan told LinuxInsider A few years ago, people had to pay $400 to $600 for a phone that did so much more than a regular cellphone could do, Kagan explaine...

Google, of course, is also "a big threat to Apple," telecom analyst Jeff Kagan told LinuxInsider. "Apple is doing whatever it can to slow down the competitors." The battle won't ultimately mean much to consumers, nor is it likely to remove any competitors from the game, Kagan ...

"There's such a wide variety of standards and devices and networks and technologies, and they all have to work together easily," independent analyst Jeff Kagan told the E-Commerce Times. "You're also going to have a lot of bosses. Who takes precedence when there are disagreements?"...

While the news is clearly good for the telco and wireless community, as well as consumers, says telecom industry analyst Jeff Kagan, in many ways it was largely assumed that AT&T would push forward with LTE sooner or later. Wireless is on a steady march forward that no recess...

While the news is clearly good for the telco and wireless community, as well as consumers, says telecom industry analyst Jeff Kagan, in many ways it was largely assumed that AT&T would push forward with LTE sooner or later. Wireless is on a steady march forward that no recess...

While the news is clearly good for the telco and wireless community, as well as consumers, says telecom industry analyst Jeff Kagan, in many ways it was largely assumed that AT&T would push forward with LTE sooner or later. Wireless is on a steady march forward that no recess...

Either way, however, "this is the beginning of a new and major wave in the transformation in wireless," telecom analyst Jeff Kagan told LinuxInsider It's become clear that smartphones are "the path of wireless going forward," Kagan asserted. "If that is the case, it would be u...

The fact that consumers must buy online and can't try the device out first is particularly problematic, telecom and wireless analyst Jeff Kagan pointed out "This is OK for some customers, but other customers have to touch and try it before buying," he explained. "I think this ...

Of course, the entire cellular industry is in the middle of "a very extensive and very expensive continual upgrade," so it's probably not worth worrying about "which carriers have how much of their networks upgraded," telecom analyst Jeff Kagan told TechNewsWorld "The wireless...

A couple of high-profile customer mishaps aren't likely going to kill a big company overnight, but it's not hard to imagine that a slow errosion of goodwill could turn T-Mobile into tomorrow's Sprint, uncontrollably bleeding customers out of every orifice. As telecom analyst Jeff Kagan put it, "It takes a long time and much effort to build customer confidence, but a very short time to lose it. We don't yet know what tomorrow looks like for T-Mobile, but the clock is definitely ticking."

"It is disturbing," telecom and wireless analyst Jeff Kagan told CRM Buyer. "Normally, companies have to worry about competition and missing a shifting industry. In addition to that, T-Mobile keeps shooting itself in the foot, over and over "We have to look at this and wonder ...

"In the consumer marketplace there are millions of devices, old and new," wireless and telecom analyst Jeff Kagan told TechNewsWorld. "Occasionally, there will be a problem with one." Nokia has a good reputation, Kagan added. "I am glad they found the problem and are correctin...

"When the iPhone was introduced, it supercharged the smartphone segment," telecom analyst Jeff Kagan told LinuxInsider. "Then we saw several other good competitors, and the race was on." Now, with Google in the picture, "we are expecting another giant leap forward," Kagan note...