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Rising transportation costs and concerns about social and environmental responsibility are spurring corporate demand for videoconferencing, collaborative software and virtual telepresence technology. Wider access to broadband Internet is a key enabler ...
Attracting and retaining fans are the keys to success in the crowded and competitive online games industry. The Net's growing multimedia communications capabilities are providing not only games developers but businesses of every size and stripe a vastly richer yet less structured environment for CRM; something game developers and distributors are very much aware of and keen to plug into.
Malware has yet to plague smartphones to anywhere near the extent it has PCs, it's only a matter of time before cyber-criminals start targeting mobile networks ...
IT security provider Kaspersky Lab has issued a security alert following the detection of a particularly malicious piece of "ransomware." Kaspersky researchers were the first to detect and issue warnings that a new, stronger version of the Gpcode virus was on the loose ...
The daily need to tap into knowledge relevant to their field is driving tech workers in all types of organizations to scour the Web for timely, up-to-date information, but making sure it's accurate can prove a challenge ...
Part 1 of this two-part series outlines concerns about the privacy of personal health information more than five years after medical and health care organizations covered by the Health Insurance Portability and Accountability Act (HIPAA). Part 2 examines some of the myths and misconceptions surrounding HIPAA, as well as the ramifications of the act and its effectiveness...
Enterprise application integration (EAI) services will emerge as the biggest opportunity in the Asia-Pacific IT marketplace, excluding Japan, between now and 2011, according to a forecast by Springboard Research ...
Intel and Grameen Trust are joining forces in an effort to bridge the financial and digital divides separating many of the world's most wanting from basic services and economic opportunities. ...
Part 1 of this two-part series introduced the potential perils of selecting an enterprise software vendor. Part 2 looks at the choices businesses make as they go through the selection process ...
Botnet operators intent on duping Internet users out of their savings have proved adept at social engineering, taking advantage of breaking news events and direct marketing -- as well as audio and video files and PDF attachments -- to lure people into downloading a variety of malware and visiting spoofed Web sites aimed at capturing personally identifiable information. The government's economic stimulus tax rebate program is giving them another excellent opportunity...
Globalization, adoption of more open, capitalist economies in developing countries, and technological advances have made building a small or medium-sized business (SMB) as tough as it's ever been. The potential rewards are substantial, however. ...
Globalization, adoption of more open, capitalist economies in developing countries, and technological advances have made building a small or medium-sized business (SMB) as tough as it's ever been. The potential rewards are substantial, however. ...
Globalization, adoption of more open, capitalist economies in developing countries, and technological advances have made building a small or medium-sized business (SMB) as tough as it's ever been. The potential rewards are substantial, however. ...
Looking to remodel your own little castle in Spain? Perhaps just design a modest little country cottage or addition to your current abode? As in many areas, software tools and expertise up until relatively recently accessible only to professionals are now available to just about anyone that cares to invest a little time and money acquiring and learning how to use them.
Part 1 of this two-part series enumerates the ways in which the guest-worker visa program fails to meet the needs of American workers and the high-tech industry. Part 2 digs further into the arguments for and against the H-1B visa program, as well as the trends and motivations underlying them ...
The disconnect has never been more pronounced between the supply and demand of H-1B visas, the visa program that allows guest workers in the United States ...
No less true today than it has been since the notion of private property became one of the main pillars of Western society, investing in real estate is one of the most popular means of amassing wealth. Now, a new breed of "virtual" real estate investors and developers is emerging. ...
Part 1 of this two-part series introduces a group of entrepreneurial business intelligence (BI) software providers that are emerging following a year of industry consolidation ...
While Wikipedia may be the best known example, wikis are not only becoming the first place people turn when conducting online research, but also when they're looking to build specialist online communities ...
Law firms stand to gain as much as anyone from the advances being made when it comes to CRM systems, and CRM software providers are keen to fill this potentially lucrative market niche ...
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For CRM, AI Advances More Than Just Contact Center, Marketing Goals
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Beyond the Cart: UX Hits and Misses Can Make or Break a Virtual Storefront
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To Deploy a Better CRM With AI, Keep Humans on the Help Desk
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CallRail Expands AI To Supercharge CRM Lead Intelligence Integration