- Welcome Guest
- Sign In
It turns out that I was instrumental in developing the World Wide Web. I didn't know this until the Administration of outgoing U.S. President Bill Clinton took credit for the explosion in Internet use and e-commerce ...
In the most obvious sign yet that struggling e-tailer eToys (Nasdaq: ETYS) is facing an immediate cash crisis, the company acknowledged Thursday that it had missed some payments to a temporary staffing agency. ...
Travelocity.com (Nasdaq: TVLY) said Wednesday that it brought in record revenue for the fourth quarter of 2000 and predicted that it would turn profitable by summer. ...
Does anyone really still believe that we are one revolutionary invention away from nirvana? You would think so, given the hype that briefly accompanied the mysterious product known as "Ginger." ...
Internet auction giant eBay (Nasdaq: EBAY) incurred the wrath of many of its members Tuesday by announcingthat it will hike its listing fees at the end of January ...
Aiming to broaden its array of offerings and tap new sources of revenue, Internet portal Yahoo! (Nasdaq: YHOO) on Tuesday launched a marketplace service targeting the business-to-business (B2B) market. ...
First, there was the thrill of living on the edge. Long before the e-commerce shakeout began, analysts warned of its arrival. And when the first collapses finally came, they carried with them all the excitement of a building demolition. ...
Napster unveiled its latest upgrade Thursday, complete with a link to CDNow -- the first commercial use for the controversial file-swapping service to date and the most visible sign of its new relationship with Bertelsmann AG. ...
Not so fast! What was supposed to be a slam dunk became a waiting game when the U.S. Federal Communications Commission (FCC) hesitated in approving the US$100 billion merger of America Online (AOL) and Time Warner ...
Heidi Miller, hailed as a potential savior for Priceline.com (Nasdaq: PCLN) when the e-tailer hired her last year as chief financial officer, said Wednesday she has taken a job in the insurance industry. ...
Shoppers spent US$878 million online in the week after Christmas, helping to push total sales during the holiday season to $10.7 billion, according to a study released Tuesday by Goldman Sachs and PC Data Online ...
Egghead.com now says that the credit card numbers that were in its system when it was hacked over the holidays were not stolen. ...
Internet-based home delivery service Kozmo.com joined the long list of e-commerce companies to announce layoffs Monday, announcing that it willcut 120 workers and cease services in two U.S. cities ...
More than 90 percent of online shoppers were satisfied with their holiday shopping experiences and more than two-thirds plan to buy online again soon, according to a report released Monday by the NPD Group. ...
eBay users are a vocal, attentive lot. If Meg Whitman sneezes, they rush to the message boards to issue a "Bless You" en masse. But mostly, they use their electronic soapboxes to vent. ...
Mercata.com, the buy-by-group e-tail site that enjoyed the early backing of Microsoft co-founder Paul Allen, said Thursday it will cease operations. ...
Is there any truth to the rumor that DotComGuy changed his name again -- to ObviousGuy? ...
A year after implementing a costly hardware upgrade designed to prevent downtime, the main site of online auction leader eBay (Nasdaq: EBAY) suffered outages totaling approximately 10 hours Wednesday. ...
Hopefully, the major players in e-commerce have already made their most important resolutions -- No. 1 being to survive another year -- but I'd like to request one final promise ...
Last year, 210 Internet firms -- more than half of them e-commerce companies -- ceased operations, according to a report released Wednesday by merger and acquisitions tracking firm Webmergers.com. ...
https://www.crmbuyer.com/wp-content/uploads/sites/4/2024/07/contact-center-agents.jpg
https://www.crmbuyer.com/story/for-crm-ai-advances-more-than-just-contact-center-marketing-goals-177340.html
For CRM, AI Advances More Than Just Contact Center, Marketing Goals
https://www.crmbuyer.com/wp-content/uploads/sites/4/2021/07/online-shopper.jpg
https://www.crmbuyer.com/story/coveo-report-reveals-ai-search-enriches-customer-engagement-177337.html
https://www.crmbuyer.com/wp-content/uploads/sites/4/2024/06/innovative-development.jpg
https://www.crmbuyer.com/story/surefront-unified-toolkit-modernizes-crm-and-retail-management-177319.html
Surefront Unified Toolkit Modernizes CRM and Retail Management
https://www.crmbuyer.com/wp-content/uploads/sites/4/2024/04/marketing-creators.jpg
https://www.crmbuyer.com/story/beyond-the-cart-ux-hits-and-misses-can-make-or-break-a-virtual-storefront-177960.html
Beyond the Cart: UX Hits and Misses Can Make or Break a Virtual Storefront
https://www.crmbuyer.com/wp-content/uploads/sites/4/2024/11/internet-user.jpg
https://www.crmbuyer.com/story/paradoxical-behavior-makes-consumers-unpredictable-report-178143.html
https://www.crmbuyer.com/wp-content/uploads/sites/4/2024/04/AI-robot-in-business.jpg
https://www.crmbuyer.com/story/how-to-leverage-gen-ai-without-losing-the-corporate-shirt-179123.html
https://www.crmbuyer.com/wp-content/uploads/sites/4/2024/05/call-center-help-desk.jpg
https://www.crmbuyer.com/story/to-deploy-a-better-crm-with-ai-keep-humans-on-the-help-desk-177316.html
To Deploy a Better CRM With AI, Keep Humans on the Help Desk
https://www.crmbuyer.com/wp-content/uploads/sites/4/2024/09/AI-gift-shopping.jpg
https://www.crmbuyer.com/story/retailers-turn-to-ai-for-holiday-shopping-season-success-178102.html
https://www.crmbuyer.com/wp-content/uploads/sites/4/2023/08/AI-circuit.jpg
https://www.crmbuyer.com/story/callrail-expands-ai-to-supercharge-crm-lead-intelligence-integration-177339.html
CallRail Expands AI To Supercharge CRM Lead Intelligence Integration