- Welcome Guest
- Sign In
In January, amid some of the heaviest shaking out to date in the e-commerce world, a Web site by the name of JustBalls.com quietly landed a US$13 million round of venture funding. ...
Organizers of the 2002 Olympic Winter Games said Thursday they plan to sell up to US$1 million worth of premium tickets to their events on the Internet auction site eBay (Nasdaq: EBAY). ...
By all accounts, lots of people are buying lots of items online. And luckily for e-commerce, the menu of products that people will buy, sight unseen, seems to be expanding. So why are so many shoppers reluctant to buy clothes online? ...
Retailers are not prepared for an imminent onslaught in the number of online returns, according to a report released Thursday by Jupiter Media Metrix (Nasdaq: JMXI). ...
Priceline seemed to be back on course, steering delicately toward profitability for the first time. The recent news from the Norwalk, Connecticut-based e-tailer was, for a change, mostly good. The days of the class action suits and massive layoffs and failed expansion ideas were fading in the rearview mirror. ...
Apparently, it is an e-tailer's prerogative to change its mind -- or at least be flexible ...
Online grocer Peapod (Nasdaq: PPOD) said Tuesday it will hand over its pack-and-ship service to Netgrocer.com, in order to focus on local markets. ...
Leading Internet portal Yahoo! (Nasdaq: YHOO) on Monday rolled out a new version of its instant messaging (IM) service, one that will enable users to place international phone calls through their personal computers. ...
What's in a name? Plenty, when it's an online name. At least that's been the conventional wisdom. ...
What if there's a second Internet bubble and no one wants to get inside? It could happen. In fact, the number of people who wince, shudder or burst into tears when someone mentions the idea of going to work for a pure-play Web company is growing dramatically. ...
News flash: Online car buyers confused. ...
DirectGroup Bertelsmann, parent company of CDNow and majority owner of Barnesandnoble.com, said Friday that it will buy e-mail marketing and e-commerce firm Zooba.com. ...
Prices for consumer collectibles on leading person-to-person auction site eBay (Nasdaq: EBAY) have dropped an average of 25 percent in the past year, while at the same time the number of listings has increased, according to a report released Thursday by AuctionBytes.com. ...
IBM (NYSE: IBM) went on a bit of a shopping spree late last month, dropping US$80 million over here for Internet consultant Mainspring and another $1 billion over there for database company Informix. ...
The share of the "addressable" online market that eBay (Nasdaq: EBAY) owns is poised to triple in the next four years, the auction leader's chief financial officer said Tuesday. ...
Eastman Kodak (NYSE: EK) said Monday it will buy Ofoto, an online photography service that has been an Amazon.com partner since last fall. ...
The last time Amazon.com linked arms with a brick-and-mortar retailer struggling for an online foothold, the results were impressive. ...
Fewer than 40 percent of companies respond to customer service e-mails within six hours and nearly one-fourth never reply at all, according to a report released Monday by Jupiter Media Metrix (Nasdaq: JMXI). ...
After reluctantly dipping its toe in the online shopping world with a narrow test market, retailer Home Depot (NYSE: HD) said Thursday that it will expand its Internet presence to 48 states, but only on a limited basis. ...
Think there's such a thing as Internet privacy? Think again ...
https://www.crmbuyer.com/wp-content/uploads/sites/4/2024/07/contact-center-agents.jpg
https://www.crmbuyer.com/story/for-crm-ai-advances-more-than-just-contact-center-marketing-goals-177340.html
For CRM, AI Advances More Than Just Contact Center, Marketing Goals
https://www.crmbuyer.com/wp-content/uploads/sites/4/2021/07/online-shopper.jpg
https://www.crmbuyer.com/story/coveo-report-reveals-ai-search-enriches-customer-engagement-177337.html
https://www.crmbuyer.com/wp-content/uploads/sites/4/2024/06/innovative-development.jpg
https://www.crmbuyer.com/story/surefront-unified-toolkit-modernizes-crm-and-retail-management-177319.html
Surefront Unified Toolkit Modernizes CRM and Retail Management
https://www.crmbuyer.com/wp-content/uploads/sites/4/2024/04/marketing-creators.jpg
https://www.crmbuyer.com/story/beyond-the-cart-ux-hits-and-misses-can-make-or-break-a-virtual-storefront-177960.html
Beyond the Cart: UX Hits and Misses Can Make or Break a Virtual Storefront
https://www.crmbuyer.com/wp-content/uploads/sites/4/2024/11/internet-user.jpg
https://www.crmbuyer.com/story/paradoxical-behavior-makes-consumers-unpredictable-report-178143.html
https://www.crmbuyer.com/wp-content/uploads/sites/4/2024/04/AI-robot-in-business.jpg
https://www.crmbuyer.com/story/how-to-leverage-gen-ai-without-losing-the-corporate-shirt-179123.html
https://www.crmbuyer.com/wp-content/uploads/sites/4/2024/05/call-center-help-desk.jpg
https://www.crmbuyer.com/story/to-deploy-a-better-crm-with-ai-keep-humans-on-the-help-desk-177316.html
To Deploy a Better CRM With AI, Keep Humans on the Help Desk
https://www.crmbuyer.com/wp-content/uploads/sites/4/2024/09/AI-gift-shopping.jpg
https://www.crmbuyer.com/story/retailers-turn-to-ai-for-holiday-shopping-season-success-178102.html
https://www.crmbuyer.com/wp-content/uploads/sites/4/2023/08/AI-circuit.jpg
https://www.crmbuyer.com/story/callrail-expands-ai-to-supercharge-crm-lead-intelligence-integration-177339.html
CallRail Expands AI To Supercharge CRM Lead Intelligence Integration