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Shopping for groceries might not be top of mind for many rail commuters -- at least, not until they see one of Peapod's virtual supermarkets in a train station ...
This story was originally published on March 1, 2013, and is brought to you today as part of our Best of ECT News series ...
To get rid of the clutter of meal ideas, recipes and grocery lists stuck on his family's refrigerator, Henrik Nielson decided to create an app that could serve the same purpose -- and do it much better. ...
This story was originally published on April 5, 2013, and is brought to you today as part of our Best of ECT News series ...
As parents of children with peanut sensitivities well know, awareness of what's in their kids' food is of paramount importance ...
Like many sailors, Tom Dougherty likes to grill a juicy steak on his boat. And he has found that infrared technology sears his steaks to perfection, even on a small, sailboat-sized grill ...
One day, gardener Robert Mainville saw a show about hydroponics on PBS, and it fascinated him. Soon he had set up a hydroponic garden in his own yard -- forsaking his old soil plots -- and within months was harvesting tomatoes, cabbage, kale, and turnips ...
When Catherine Kasper Place in Fort Wayne, Ind., needed to help refugees plan garden plots for themselves and for the organization's community suppored agriculture, it turned to GrowVeg.com's Garden Planner and its affiliated iPad app, Garden Plan Pro ...
When Dr. Martens customers from around the world search for its site, it's possible they'll end up on one designed specifically for their country ...
When overseas customers order smartphone and tablet repair parts and accessories from RepairsUniverse.com, they must know the laws and regulations in their individual countries regarding international shipments. ...
Shoe shoppers from Antigua to the United Kingdom, when visiting the Jildor Shoes website, can click a link for the "International Website" on the homepage and enter their country and currency. Immediately, the prices, shipping costs, duty fees and taxes for every pair of boots, pumps, and slippers on the site adjust automatically. ...
When Brooklyn-based PruneDanish.com sends shipments of its electronics, accessories, and home and garden products to customers overseas, it uses Swedish stamps. As odd as that might seem, it makes sense for the e-commerce company ...
When Richard Rygg, the cofounder of HipGeo, sailed with his family last year through the islands of French Polynesia, he used his company's app to document the experience. The result is a multimedia blog complete with a GPS track of his adventure, and a collection of dozens of geo-tagged photos of sunsets, beaches and bays. ...
This story was originally published on Dec. 10, 2012, and is brought to you today as part of our Best of ECT News series. ...
Daniel Collins, an avid sailor and sailing instructor, has traveled solo across the Gulf of Mexico and up the Eastern Seaboard of the U.S. to Nova Scotia, using only his iPhone and iPad for navigation. ...
In the midst of an emergency while on a Grand Canyon rafting and rock-climbing trip last fall, Kevin Camp discovered first-hand the life-saving capabilities of satellite communicators ...
Customers expect call centers to know everything about them -- their order history, what they've posted about the brand on Facebook, and how long they've bought from the company. Increasingly, companies are beginning to keep up with that expectation, and the more they do, the better customer service they can provide ...
It's a universal reality: Customers dislike waiting on hold. Now call-backs and virtual queuing are changing all that ...
Call centers are increasingly migrating away from on-premises systems to cloud-based systems, which can save money and give greater flexibility ...
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To Deploy a Better CRM With AI, Keep Humans on the Help Desk
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