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Right now, every carrier needs solutions to address data congestion, according toJeff Kagan, wireless industry analyst. That's evident at big events, when lots of users turn large open areas into tight venues, "This is a bold attempt, and I salute Steve Perlman, Artemis and No...

The important question is whether they have enough spectrum, telecommunications industry analystJeff Kagan noted "Without enough spectrum to allow customers to access these services easily, smoothly and quickly, I would be concerned about customer satisfaction with the product...

Innovation is not always good -- it can backfire. Good innovation helps to grow a brand in the marketplace and results in more customer love. Bad innovation does the opposite. Companies would be better off doing nothing than innovating badly ...

"We'll have to wait and see what happens with this," said wireless industry analyst Jeff Kagan. "In the worst case scenario, if this proves to be true it will be embarrassing to the companies." Most ISPs have trouble actually maintaining their advertised speeds, he said, as th...

The pluses extended from the top of the accounting sheets to the very bottom and, according to industry analystJeff Kagan "Google continues to look golden," he told TechNewsWorld. "This is a large and growing company. It's very complex to stay on top of. However, the bottom-li...

Every business owner and executive must think long and hard about cybersecurity -- especially considering all the break-ins and data thefts during the last several years. Data breaches and security issues are in the headlines on a regular basis. ...

Apple, you insensitive scoundrel, you made my bride cry. It wasn't tears of joy over your great technology, either. It was because you caused the loss of countless personal photos and memories, and all sorts of other personal information that we can never get back again. ...

The decision to sit this one out won't harm Sprint, said wireless analyst Jeff Kagan "Many people are surprised to learn that Sprint has a very healthy amount of spectrum, so they don't have the same need as other competitors," he told the E-Commerce Times....

The idea of intelligent personal assistants or voice assistants like Apple's Siri, Microsoft's Cortana and Google Now seems very cool -- talking to a computer and having it talk back. It should be like talking to the computer on Star Trek's starship Enterprise. If the technology worked well, these digital assistants could be game-changing. Unfortunately, it doesn't -- not yet, anyway...

Shame on you Microsoft! Last week you admitted to downloading gigabits of Windows 10 data to users' hard drives without permission. The problem is, that move both took up our hard drive space and triggered Internet Service Provider fees. You did it without even asking our permission. Hey, Microsoft, who the hell do you think you are? ...

Thank you to John Legere, CEO of T-Mobile, for declaring war on wireless data hogs. Putting this burning issue on the front page is great. Everyone should know the problems caused by wireless data thieves. The reason is simple. Data hogs are threatening to spoil things for everyone. Yes, that means for you and your business. ...

"We need the ability to carry more data so we can watch more video and listen to more audio more efficiently and more effectively," observed Jeff Kagan, a telecom industry analyst "It's the same reason we went from 2G to 3G to 4G," he told TechNewsWorld....

Autumn is coming, and it's time for county fair fun with candy apples, fried dough and the midway. You remember the game whac-a-mole? As the moles popped up through holes on the table, it was your job to whack them before they disappeared. Now, every time another Windows 10 reminder pops up on my screen, all I want to do is grab a mallet and start whacking!...

Why do my GE washer and dryer sound as loud as a hurricane? As I sit here at the beach, on the balcony, on a beautiful, sunny, warm and peaceful morning watching the sun rise over the sparkling Atlantic Ocean, something is terribly wrong. ...

"Samsung wants to increase their market share, and they may pick up a few Apple iPhone customers who are not satisfied with Apple -- but that is a thin slice of the marketplace," said wireless analyst Jeff Kagan. The choice of target may be an odd choice.

Apple and Samsung still have the lion's share of mobile business, and that doesn't look like it will change, said wireless analyst Jeff Kagan. Samsung owned 21.9 percent of the worldwide smartphone market last quarter; Apple held about a 14.6 percent stake; and third place Hu...

It appears both AT&T Mobility and Sprint deserve congratulations on their great performances, based on two just-released studies on the wireless wars. J.D. Power and RootMetrics revealed some interesting and surprising new information on this changing marketplace. ...

Earlier this week I planned to focus this column on saying farewell to Google+. Then Google suddenly announced something much bigger. It is splitting itself into several different companies under one master brand called "Alphabet." ...

AT&T's acquisition of DirecTV is more than a merger -- it is a transformational event that could change the entire television space. It has the potential to create such intense competition that it very well could transform the entire television space -- meaning cable TV, satellite TV and IPTV -- and blend it with wireless. ...

AT&T's acquisition of DirecTV is more than a merger -- it is a transformational event that could change the entire television space. It has the potential to create such intense competition that it very well could transform the entire television space -- meaning cable TV, satellite TV and IPTV -- and blend it with wireless. ...