Archive

One of the hardest things about observing evolution -- even business evolution -- is that the pace is so slow that the turning points are not apparent except in retrospect. Does anyone remember when Digital Equipment Corporation or Wang Laboratories became irrelevant? They are gone today and have be...

A fully interactive, Web-based three-day conference and expo set for November is designed to connect contact center professionals with developers of IP technology and industry experts in what the promoters say is the first-ever virtual event of its kind for call centers. The IP ONLINE Conference and...

Micro marketing, one-to-one marketing, niche marketing. Whatever buzzwords are used to define it, the trend driving businesses today and tomorrow is the need to profitably serve smaller and smaller audiences. This focus on knowing thy customer on a one-to-one basis is fueled by advances in technolog...

With the recent release of Summer 04 and positive earnings news, Salesforce.com seems poised to capture more of the enterprise market, including larger companies that it has not targeted in the past. Founded in 1999 by a former Oracle executive, Salesforce.com provides customizable CRM applications ...

Macromedia has made available Macromedia Flex Builder, a new integrated development environment (IDE) designed to streamline Flex application development. Designed to accelerate Internet application development, including interface layout, coding, debugging and deployment, Flex Builder offers a desi...

Think of this scenario: You're shopping for a new home and instead of guiding you into a single-digit fixed-rate mortgage, lenders try to persuade you that an adjustable mortgage indexed to your income makes more sense. Structuring mortgages like that makes no sense, and it's making less and less se...

Sonopress, part of the Bertelsmann's service division of Arvato, has announced the launch of a new service designed to support the need for ever-increasing creativity and flexibility in the entertainment industry and to help core businesses expand more efficiently. The new Games Task Force (GTF) is ...

Too many dollars chasing too few products results in inflation. We've all seen that phenomenon. But what happens when too many similar products swamp the market? Usually the oversupply results in falling prices, and that seems to be what's been happening in the analyst business for several years. In...

RealNetworks said Tuesday it would offer 49-cent music downloads, a price-slashing move that the company admitted would cut into its profits. The move is a bid to win customers from market leader and now fierce rival Apple.

RealNetworks said Tuesday it would offer 49-cent music downloads, a price-slashing move that the company admitted would cut into its profits. The move is a bid to win customers from market leader and now fierce rival Apple.

Strategic Distribution, a provider of maintenance, repair and operating (MRO) supply chain management services, today reported financial results for the second quarter ended June 30, with revenues down 26.4 percent. Revenues for the second quarter of 2004 were $27.4 million, compared to $37.4 millio...

McAfee, a provider of intrusion-prevention software, today announced an agreement to acquire Foundstone, a company that offers vulnerability-management applications, for $86 million in cash. Together the companies will offer technologies to help protect IT infrastructure. "Chief information security...

Oracle today announced release of the latest version of its sales-side customer relationship management (CRM) applications designed to help companies grow revenue by paving the way for effective enterprise selling. The new versions of Oracle Sales, Oracle Marketing, Oracle Partner Relationship Manag...

Sedona Corporation, a provider of Web-based, vertical customer relationship management (CRM) technology for small and midsize businesses (SMBs), today announced its operating results for the second quarter ended June 30, with revenues doubling over the same period last year. Nonetheless, the company...

You have to love the irony. Manufacturing companies spend months and thousands of dollars to select a channel management application that will cure many of the ills that years of neglect have created. These manufacturers -- fighting with inconsistency of policies, lack of channel focus and leadershi...